Commercial Director (Progression to COO/CEO)

Permanent employee, Full-time · Remote

Your mission

We are seeking a highly strategic and commercially driven Commercial Director who is ready to evolve into a Chief Operations Officer and ultimately into a future CEO. This is a fast-track executive role for a leader with deep experience in software agencies or IT outsourcing companies, strong operational discipline, and a proven track record of driving revenue growth, operational excellence, and scaling businesses.

The ideal candidate has successfully grown commercial teams, managed complex operations, led acquisitions, integrated newly acquired businesses, and transformed traditional service models into modern, scalable, remote-first structures. Your leadership will shape the next stage of our company’s evolution and establish a disruptive presence in the IT outsourcing industry by leveraging global remote engineering talent.

Key Responsibilities

Strategic Leadership & Execution

Translate company vision into commercial and operational strategies, turning high-level goals into clear growth plans.
Lead company-wide goal setting, performance management, KPIs, and annual operational planning.
Drive a performance culture through daily meetings, KPIs, accountability frameworks, PowerBI insights, and strong execution discipline.

Commercial Growth & Market Expansion

Own revenue growth targets and deliver commercial expansion across multiple markets.
Identify high-value opportunities, new service lines, and untapped customer segments.
Build and strengthen long-term relationships with key customers, enterprise clients, and strategic partners.
Conduct market analysis and competitive assessments to inform expansion and product positioning.

Acquisition Growth & Integration

Lead the commercial and operational integration of acquired companies.
Ensure smooth transitions while preserving cultural alignment and team synergy.
Develop strategies to grow newly acquired businesses from $10M to $50M, optimizing processes, margin profiles, and commercial performance.
Build repeatable acquisition playbooks and frameworks for scalable expansion.

Operational Excellence

Oversee day-to-day operations to ensure efficiency, productivity, and quality delivery.
Build a highly inclusive and high-performance culture where teams thrive and goals are consistently met.
Implement structured operational workflows, reporting systems, and cross-departmental alignment.
Revamp traditional outsourcing models by embracing remote-first, distributed workforce structures.

Leadership & Team Development

Build, mentor, and lead commercial, operations, and cross-functional teams.
Establish leadership rhythms, talent development paths, and succession plans.
Promote collaboration between Sales, Delivery, Finance, RevOps, and Marketing.

Financial Ownership

Oversee budgeting, forecasting, and financial planning.
Ensure profitability, cost efficiency, and financially sound decisions that support scalable growth.
Track financial KPIs and provide insights to the CEO and board.

Stakeholder Engagement

Collaborate closely with the CEO and executive leadership.
Present strategies, updates, and performance metrics to investors and board members.
Maintain strong, trusting relationships with major clients, strategic partners, and key stakeholders.

Your profile

Minimum 10 years of senior management experience in commercial and operational leadership roles.
Proven track record in software agencies, tech consultancies, or IT outsourcing organizations.
Experience working directly with CEOs and leadership teams on company-wide strategy.
Strong expertise in commercial growth, operational management, acquisitions, and integration.
Bachelor’s degree in STEM or related field; MBA preferred.
Exceptional leadership, communication, and stakeholder management abilities.
Innovative thinker with a strong grasp of the remote work, distributed teams, and modern outsourcing models.
Demonstrated success in scaling businesses and building high-performing teams.

Why us?

Be part of a great place to work. Index is known as an employer of choice, being A Great Place to Work UK. Certified for a great place to work for Women and Wellbeing
We offer a Competitive salary and bonus structure, in addition, the GM will be part of the share-based compensation program at the company
Possibility of working remotely
We are flexible in considering various location arrangements, which will make sense given our current footprint. We do expect the successful candidate to be open to traveling.

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About us

Index is a UK-based company providing end-to-end remote-work services, powered by our digital platform. We help leading companies like GoEuro, Vodafone, Venly, YC startups, and 100 more companies to scale their engineering team by finding and managing high-performing tech talent.

We are growing fast and have the vision of building the leading software development company in the world. If you are up for the challenge, we want you to join us!
Here are some reviews from our teammates on -> Glassdoor.

Index.dev's acquisition of Codemotion transforms the company from a talent marketplace into a full-service development partner. With expanded U.S. presence, deeper coverage in untapped regions, and proven Upwork expertise, Index.dev is now positioned to tackle bigger, more complex projects worldwide.

We are:

Fastest Growing Tech Startup. We are growing faster than the market and have the vision of building the leading software talent network in the world.
International Team. We bring together people from 7+ countries with varied work experience and functional expertise and different perspectives on strategic and organisational challenges.
A Great Place to Work UK -certified company. Our place on the GPW prestigious list is driven by the employee engagement survey, measuring the extent to which everyone across Index feels about the culture we’ve developed collectively, making us a truly great workplace for all.

You would make an ideal candidate for our company if you are willing to commit to the following:
Above Average Principles:

Integrity.
Respect. Show empathy and respect to others and their feelings; Show others that you care.
Extra-Mile. Excellence and work ethics. Ask the question: “What else can I do?”; Reject average, good to pass by.
Move Quickly and Be Resourcefulness. Do more with less.
Ongoing Learner. Ask the questions: “What coaching do you have for me?” and “What can I do better?“; What is the learning here?.
Team Player. Talent wins games, but teamwork and intelligence win championships.
Extra Smile. We look to the positive side in every situation. We love what we do every day. Ask the question: “What is good in this?”.

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We are looking forward to hearing from you!

Thank you for your interest in Index. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to join@index.dev.