COO/General Delivery Manager

Permanent employee, Full-time · IndexSoft Limited, Remote

Your mission
We are seeking an experienced General Manager with a strong background in leading software agencies or IT outsourcing companies. The ideal candidate will have past leadership experience and a proven track record in operational management as well as growing with acquisitions, integrating, and growing acquired businesses. This role is pivotal in transforming and innovating business models to leverage remote work platforms, with a focus on disrupting the traditional IT outsourcing market using remote software engineers.

  • Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
  • Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met
  • Focus on things like: Daily meetings, KPIs, measure, Actions, Agreements, Control, PowerBI data, Manage
  • Efficiently integrate acquired companies into our existing business model, ensuring smooth transitions and maintaining cultural integrity. Strategically grow the acquired business from $10 million to $50 million, identifying new opportunities and optimizing current operations
  • Revamp traditional business models to create a disruptive force in the IT outsourcing market, focusing on remote software engineering solutions
  • Build, mentor, and lead teams to achieve exceptional performance and growth
  • Conduct in-depth market research to understand trends and create effective strategies for market penetration and expansion
  • Oversee financial aspects, including budgeting, forecasting, and financial planning to maximize profitability and efficiency
  • Engage with stakeholders, including investors, board members, and key clients, to align business objectives and strategies.
  • Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Your profile
  • Minimum of 10 years in senior management roles
  • Working closer with the CEO in software agencies or IT outsourcing businesses is preferred. 
  • Bachelor’s degree in STEM or a related field; an MBA is preferred
  • Strong leadership, strategic thinking, financial acumen, and an innovative mindset
  • Excellent communication and interpersonal skills
  • Extensive knowledge of the software and IT outsourcing industry, especially in remote work dynamics
  • Demonstrated a history of growing businesses and leading successful integrations.
Why us?
  • Be part of a great place to work. Index is known as an employer of choice, being A Great Place to Work UK. Certified for a great place to work for Women and Wellbeing
  • We offer a Competitive salary and bonus structure, in addition, the GM will be part of the share-based compensation program at the company
  • Possibility of working remotely
  • We are flexible in considering various location arrangements, which will make sense given our current footprint. We do expect the successful candidate to be open to traveling.
About us
Index is a UK-based company providing end-to-end remote-work services, powered by our digital platform. We help leading companies like GoEuro, Vodafone, Venly, YC startups, and 100 more companies to scale their engineering team by finding and managing high-performing tech talent.

We are growing fast and have the vision of building the leading software development company in the world. If you are up for the challenge, we want you to join us!
Here are some reviews from our teammates on -> Glassdoor.   

We are:
  • Fastest Growing Tech Startup.  We are growing faster than the market and have the vision of building the leading software talent network in the world. 
  • International Team. We bring together people from 7+ countries with varied work experience and functional expertise and different perspectives on strategic and organisational challenges.  
  • A Great Place to Work UK -certified company. Our place on the GPW prestigious list is driven by the employee engagement survey, measuring the extent to which everyone across Index feels about the culture we’ve developed collectively, making us a truly great workplace for all.
You would make an ideal candidate for our company if you are willing to commit to the following:
Above Average Principles:
  • Integrity.
  • Respect. Show empathy and respect to others and their feelings; Show others that you care.
  • Extra-Mile. Excellence and work ethics. Ask the question: “What else can I do?”; Reject average, good to pass by.
  • Move Quickly and Be Resourcefulness. Do more with less.
  • Ongoing Learner. Ask the questions: “What coaching do you have for me?” and “What can I do better?“; What is the learning here?.
  • Team Player. Talent wins games, but teamwork and intelligence win championships.
  • Extra Smile. We look to the positive side in every situation. We love what we do every day. Ask the question: “What is good in this?”.
We are looking forward to hearing from you!
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