Revenue Operations Manager

Permanent employee, Full-time · IndexSoft Limited

Your mission

About the Role
The Revenue Operations (RevOps) Specialist at Index is responsible for optimizing the entire revenue engine — from lead generation and marketing to sales and customer success. This role ensures that lead flow is efficient, conversion rates increase, closing cycles shorten, and customer value grows.
You will collaborate closely with lead generation teams, marketers, and account executives to ensure predictable, scalable, and data-driven revenue growth.

Key Responsibilities

1. Lead Generation & Funnel Management

Oversee and optimize the flow of leads coming from Lead Gen, Marketing, and outbound campaigns.
Build clear processes for qualification, routing, follow-up, and nurturing.
Ensure that every lead is acted on quickly and consistently, improving contact and conversion rates.
Analyze lead quality and provide feedback to the Lead Gen and Marketing teams to improve targeting.
Create dashboards for tracking daily/weekly lead performance.
Responsible about the budget allocation and the costs

2. Systems & Tools Management

Own and manage the CRM, automations, sequences, and lead routing logic.
Ensure data cleanliness, accuracy, and standardization across all revenue systems.
Implement workflow automations to reduce manual work and accelerate lead progression.

3. Conversion & Pipeline Optimization

Identify leaks and bottlenecks in the funnel—from incoming lead to closed deal.
Develop improvements to increase MQL → SQL conversions, meeting-to-proposal conversions, and proposal-to-close rates.
Provide actionable insights to Sales and Lead Gen teams to boost performance.
Monitor and optimize pipeline stages to ensure fast movement and accurate forecasting.

4. Reporting & Performance Analytics

Build dashboards and maintain reports for leadership on lead performance, sales productivity, and customer growth.
Track and analyze KPIs such as lead speed-to-contact, conversion rates, deal velocity, and close rates.
Ensure improvement the ROI of lead generation and sales efforts.

5. Cross-Functional Alignment

Ensure seamless collaboration between Lead Gen → Marketing → Sales → Customer Success.
Standardize SLAs between teams (e.g., time to contact, number of touchpoints, lead readiness criteria).
Facilitate data-driven decisions across the entire revenue team.

6. Customer Growth & Retention Support

Support Customer Success in analyzing account health, upsell signals, and renewal forecasts.
Create processes that help grow existing customers and prevent churn.
Support onboarding with data, workflows, and documentation to ensure client satisfaction.

7. Enablement & Process Documentation

Develop playbooks, SOPs, and training materials for lead gen, sales, and customer success teams.
Train team members on CRM usage, reporting, and process adherence.
Support onboarding for new members of the revenue team.

Required Skills & Qualifications

Experience in RevOps, Sales Operations, Lead Generation Operations, or similar.
Strong CRM and automation expertise (HubSpot, Salesforce, or similar).
Comfortable analyzing large volumes of lead and sales data.
Strong understanding of funnels, lead qualification, and revenue metrics.
Excellent communication skills and ability to collaborate across multiple functions.
Familiar with the automation tools, not shy to experiment, and to scale. Focus on KPIs, numbers and effort

Your profile

Experience in recruiting, staffing, SaaS, or B2B service industries.
Experience managing lead routing, outbound workflows, or automated sequences.
Familiarity with customer lifecycle management and upsell strategies.

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About us

Index is a UK-based company providing end-to-end remote-work services, powered by our digital platform. We help leading companies like GoEuro, Vodafone, Venly, YC startups, and 100 more companies to scale their engineering team by finding and managing high-performing tech talent.

The company was founded 2019 and headquartered in London. We unite top engineering talent from around the world and connect them with innovative companies seeking high-performing teams.

It was co-founded by an Oxford alumnus and tech executive with a track record of building successful global teams and scaling output rapidly.

Why Join Index.dev

We are officially recognized by the Financial Times as one of Europe’s fastest-growing companies: in 2024 we ranked 29th overall and 6th in IT & Software among the FT 1000.

We scale faster than market average — enabling us to offer frequent, meaningful opportunities for those who perform.

From Talent Marketplace to Full-Service Software Powerhouse

In October 2025 we completed the acquisition of Codemotion — a seasoned, U.S.-based custom software development company with a 60+ strong engineering team, decades of enterprise-project experience, and clients such as NASA, Neom, and MongoDB.

This strategic move transforms us from a talent-matching platform into a full-fledged software delivery partner: end-to-end solutions, from MVP to production, including CTO-level leadership, project management, design, QA, and scalable engineering teams.

As a result — along with helping hire developers, we’re delivering entire products and complex systems. We now serve clients in 180+ countries, offering broad timezone overlap, flexible staffing models, and a diversity of technical skills and cultural backgrounds.

Our growth trajectory ensures that high-performers don’t just onboard — they accelerate. With access to enterprise-level clients, cross-functional teams, and varied domains (FinTech, Blockchain, Healthcare, AI), talent can grow in ways rarely possible in traditional setups.

Our Vision & Mission: Where We’re Going Next

We are growing fast and have the vision of building the leading software development company in the world.
We believe that remote-first, globally distributed engineering teams are the future.

Our goals include:

1. Expand into a full end-to-end software delivery partner — delivering complete engineering solutions, from CTO-level leadership to full product development.
2. Attract and serve enterprise-level clients — by strengthening delivery quality, project reliability, and compliance to handle complex, high-stakes projects.
3. Deliver speed, quality, and flexibility at scale — ensuring clients get vetted, ready-to-interview talent and high-performing teams with exceptional turnaround time.
4. Sustain rapid, high-quality growth — continuing our momentum as one of Europe’s fastest-growing tech companies while preserving performance, culture, and delivery excellence.

Giving back is part of our DNA. We donate around 10% of the revenue to support vulnerable groups — including children, women, refugees — and invests in education programs for young students and future IT professionals.

If you’re motivated by scale, impact, complex projects, and global collaboration, Index.dev is the kind of place where your efforts will be amplified.
Here are some reviews from our teammates on -> Glassdoor.

You would make an ideal candidate for our company if you are willing to commit to the following:
Above Average Principles:
Integrity.
Respect. Show empathy and respect to others and their feelings; Show others that you care.
Extra-Mile. Excellence and work ethics. Ask the question: “What else can I do?”; Reject average, good to pass by.
Move Quickly and Be Resourcefulness. Do more with less.
Ongoing Learner. Ask the questions: “What coaching do you have for me?” and “What can I do better?“; What is the learning here?.
Team Player. Talent wins games, but teamwork and intelligence win championships.
Extra Smile. We look to the positive side in every situation. We love what we do every day. Ask the question: “What is good in this?”.

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We are looking forward to hearing from you!

Thank you for your interest in Index. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to join@index.dev.